100% Money Back Guarantee

NOW with our 100% money back guarantee*, it is worth your time to talk to us first.  If you are thinking of withdrawing your listing to go with a commission based broker such as ReMax, Keller Williams, Century 21 etc, talk to us first to see if we can work out a referral agreement with such a full service broker. You will be able to get your original listing fee with us refunded when your home is sold through that referred broker. The broker can be your choice or someone that we recommend.  

How does this work?  We can help you find a qualified full service broker such as ReMax, Keller Williams, Century 21 etc.  You can also find your own broker.  You will qualify for a 100% refund of your listing fee if First Team Georgia Realty refers you to a real estate broker who is acceptable to both parties. First Team Georgia Realty agrees to refund the original listing fee at close-of-escrow as long as the new broker agrees to a standard REALTOR® Referral Agreement. The referral agreement will not cost you any extra money in commission so there is nothing for you to lose...and a 100% money back guarantee as your gain!

*Terms and conditions apply: If you have any questions, please feel free to contact us at 770-781-9700 or email at Info@firstteamgeorgiarealty.com

 

Refund Policy

When your order is placed, you should have your listing forms and questionnaire about the details of your property by email within 1 business day, if not sooner. If you do not receive the listing forms and questionnaire in that timeframe, please call our office.

If you wish to cancel within 30 days after your order is placed, but before your listing is entered, there is a $25 cancellation fee. This fee covers what we are charged by the credit card company. We are charged when a client places an order, and we are charged again when we have to enter a refund.

If you wish to cancel more than 30 days after your order is placed, but before the listing is entered, a refund cannot be issued. However, your order will remain valid and you may enter your listing at ANY TIME in the future.

After your listing is entered, we unfortunately CANNOT issue a refund. The service you paid for is considered provided once your listing is active in the MLS.  However, if you decide not to sell your home and wish to cancel your listing, that's not a problem and there is only a $25 cancellation fee which covers credit card processing fee as well as MLS withdrawal fee.

If you have ordered a realtor lockbox, there is a refund of $75 when it is returned, in the same condition as when it was received. Yard Signs are free; the $15 charge is for packaging and shipping which is not refundable.

We do our best to provide outstanding customer service to make our clients happy. If there is ever any problem, or if you feel we did not live up to your expectations, please contact our office. We are always there to help you.